Follow-Ups

Stay on top of every customer touchpoint — calls, texts, renewals, and reviews.

Rebecca Lin

Roof Replacement
High

Declined estimate — re-engage with revised pricing

(559) 555-0166Devon KimDue May 12, 2026
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Mendez Residence

Yosemite Club
Urgent

Yosemite Club payment past due — 2 cycles

(559) 555-0151Sarah ChenDue May 13, 2026
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Anthony Park

Shingle Roofing
High

Send revised quote with skylight upgrade

(559) 555-0177Devon KimDue May 15, 2026
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Marcus Holloway

Roof Replacement
Medium

Confirm material color choice (Weathered Wood vs Charcoal)

(559) 555-0142Cody MartinezDue May 15, 2026
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Tessa Greene

Residential Roofing
Medium

Schedule on-site inspection

(559) 555-0145Sarah ChenDue May 17, 2026
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Lakeside Office Park

Metal Roofing
Medium

Decision expected on Phase 1 estimate

(559) 555-0190Jamie RobinsonDue May 18, 2026
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Sierra Logistics

Commercial Roofing
High

Pending signed proposal for TPO replacement

(209) 555-0188Jamie RobinsonDue May 17, 2026
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Northgate Plaza

TPO Roofing
High

Insurance carrier reviewing supplemental claim

(559) 555-0102Jamie RobinsonDue May 19, 2026
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Bryant Family

Storm Damage
Urgent

Awaiting adjuster final report

(559) 555-0173Cody MartinezDue May 18, 2026
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Whitfield Home

Yosemite Club
Medium

Yosemite Club renewal — Basecamp expires Sep 14

(559) 555-0119Sarah ChenDue Aug 14, 2026
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Sierra Logistics

Yosemite Club
High

Multi-Property Account renewal — proposal sent

(209) 555-0188Jamie RobinsonDue May 25, 2026
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Park Family

Review
Low

Request Google review — job completed Apr 28

(559) 555-0177Devon KimDue May 16, 2026
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Brookhaven Plaza

Review
Low

Request review — job paid May 03

(559) 555-0181Jamie RobinsonDue May 20, 2026
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